GTS Group

Five Reasons to Work for Lufthansa InTouch


Your Career with Lufthansa InTouch

As Lufthansa's Competence Centre for Customer Service, Lufthansa InTouch attracts those who are keen to combine their exceptional customer service skills with the excitement the airline industry has to offer. Our seven Customer Service Centres represent Lufthansa InTouch around the globe.

At Lufthansa InTouch your career will virtually take you all over the world – when can we welcome you aboard?


Our teams are truly international and characterised by a unique team spirit that reflects our dedication to exceed our customers’ expectations. Our nearly 2,000 Customer Service Consultants have a track record of up to 15 years of experience. They provide excellent customer service and mainly assist clients from the airline, travel and logistics industry. We offer attractive employment packages that suit your lifestyle and meet your needs.

Do you have excellent communication skills? Are you passionate about customer service and fascinated by the airline and travel industry? Are you self-motivated, energetic and able to work under pressure? Are you keen to become part of a multi-cultural, international team? Here’s your chance to spread your wings with Lufthansa InTouch!