People Are Our
People Are Our
That's why we offer a variety of programmes to engage, reward and motivate our people.
Getting In Touch with Airports
To demonstrate where they fit in the bigger picture, we invite team members to tour the Lufthansa Group Hubs. Participants have the opportunity to gain first-hand knowledge about our products and services, and a unique look behind the scenes of airport operations.
’On the Move enables us to get to know our Customer Service Consultants, processes, and the work environment at other centres.’
CEO, Lufthansa InTouch
’I felt right at home with my new colleagues in Peterborough. The warmth from all the amazing people I met made the adjustment much quicker than I thought it would be.’
Hortense Ngo Yogbag
On the Move participant, Cape Town to Peterborough
On the Move
Would you like to travel to a different country, meet new colleagues, work at a different Lufthansa InTouch centre, and experience a different culture?
Our exchange programme On the Move offers all this and more!
Join the Dialogue!
Once a year, we invite all colleagues to engage in a lively discussion with our CEO Erik Mosch and the Centre Manager. At these Dialogue! events colleagues have the opportunity to discuss selected business topics, exchange ideas, and give suggestions on how to improve our business.
Become a Champion
We reward team members who live our Core Values. Staff members have the chance to nominate a colleague and a team who bring our Core Values to life in their daily work and make Lufthansa InTouch a great place to work. These Champions are celebrated globally - a great honour!
Celebrating our Jubilees
Our work culture values and appreciates all colleagues for their contribution. In recognition of continued and valued service with Lufthansa InTouch we celebrate your milestones.
’I've met some great friends at Lufthansa InTouch Istanbul. In fact, my colleagues have become like family.’
Manager Performance & Planning, Istanbul
Celebrating his 10 year Jubilee with Lufthansa InTouch in 2017
Your Opinion Matters
At Lufthansa InTouch, every team member’s voice matters. Our Employee Survey gives you a chance to voice your opinion on a variety of topics. The results are reported and turned into action plans, so your feedback really makes a difference.