October 13, 2021
A truly virtual team
All Turkey-based employees are now working from home, making Lufthansa InTouch Istanbul a fully virtual Service Centre.
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July 22, 2021
Light in the information jungle
Information is key in our business. Our new Knowledge Centre helps Customer Service Consultants find what they need quickly and easily.
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August 24, 2020
15 years at Lufthansa InTouch Brno
Our Service Centre in Brno celebrates a great milestone!
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September 20, 2019
Live. Interactive. VIP. instatouch!
The instatouch event series has created waves across our global network. The latest edition was hosted at our Service Centre in Peterborough, Canada, and was attended by a member of…
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August 28, 2018
Vivid, instant, direct: InstaTouch!
How do you get employees, management and business clients to engage in an interactive discussion? Our event series InstaTouch! takes a fresh approach to creating lively exchange around business topics.
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January 13, 2020
Customer Service: At your fingertips
Quick and efficient customer service at any time is just a click away!
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June 12, 2020
Stepping up during lock-down
Food drive & care packages: Supporting the iThemba School children and their families during lock-down.
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March 7, 2019
Make a Difference: Investing in Leadership
Our leadership programme 'Make a Difference' has completed its tour around the world!
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May 24, 2019
Career Journeys: Beate Hanke
Beate Hanke shares her career development & and the value of a karaoke machine!
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April 1, 2019
Manila welcomes high-ranking visitor
The Lufthansa InTouch Service Centre in Manila hosted Dr. Bettina Volkens, member of the Executive…
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