First in Employee Orientation: Lufthansa InTouch wins Service Centre Quality Award!
We Make Someone's Day Every Day!
Lufthansa InTouch is at the centre of Lufthansa's service excellence, providing customer services for the Lufthansa Group. Our skilled global team of Air Travel Consultants cares for our customers' every wish, ensuring the highest quality of service. Joining our global team means becoming part of an international quality leader, owned and supported by the Lufthansa Group. We connect with colleagues, customers and clients - we are best at being in touch!
A Global Team with a Local Touch
With our strong focus on diversity, we employ from all over the world, as well as locally, to keep a finger on each region's pulse. That's why our customers always hear a local accent.
Berlin
Brno
Cape Town
Istanbul
Manila
Peterborough
"I thoroughly enjoy speaking to our customers every day, and our team spirit."
Denise Gurr
Customer Relations Consultant
8
Minutes
The average time HR spends reviewing submitted CVs.
Our Core Values are not just words
Learn more about our Vision & Values here.
60
Minutes
The average length of a live interview with successful applicants.
Lufthansa InTouch Brno Celebrates its 15th Anniversary
Our Service Centre in the Czech Republic celebrates 15 years of excellence – a great milestone! What started as a small office with only 12 employees has grown into a diverse team of more than 300 colleagues. With its cultural diversity, huge language variety, and ‘can do’ attitude, our Brno Centre boasts a comprehensive service portfolio – as well as colleagues who have been there from the very first day.
Lufthansa Global Tele Sales GmbH,
trading as Lufthansa InTouch
Ullsteinstr.118, Haus 1A, 12109 Berlin, Germany
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