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Join our Team



There's something about Istanbul that draws you in. This magical meeting place of East and West has a rich culture with magnificent mosques, palaces and museums, while the city's contemporary energy buzzes in bountiful bazaars, entertainment venues and packed cafes.

The Turkish Riviera is the ultimate mix of culture, history and stunning beaches. Located on the coast of the Aegean Sea, Izmir is home to expansive archaelogical sites that take you back to the time of the Roman Empire, and a vibrant beachside promenade. Antalya boasts an incredible landscape of canyons, waterfalls and picture-perfect beaches, and the city is dotted with historical sites and ruins.

’Turkey is a beautiful country full of treasures and history. We are looking forward to welcoming you as a member of our family, where team collaboration and customer satisfaction are our most valuable assets!’

Dilek Acikgoz
Site Operations Manager, Turkey

Expanding our presence in Turkey

A bustling city and magnificent beaches - our teams in Turkey have it all. Our centre in Istanbul started operations in 2003, servicing the German and Turkish markets for Lufthansa. Today it's home to more than 300 employees who service Lufthansa, SWISS International Airlines and Austrian Airlines customers from Turkey, Germany, Switzerland and Austria. Our Istanbul centre provides a state-of-the-art work environment, and has satellite offices in Izmir and Antalya, offering both office-based and home-based positions in these beautiful coastal cities.

Work with us!

See the current jobs available at our Turkey Centres.

Sorry there are no avaliable jobs at this centre. Please check back later.

"I thoroughly enjoy speaking to our customers every day, and our team spirit."

Denise Gurr
Customer Relations Consultant



The average time HR spends reviewing submitted CVs.

Our Core Values are not just words

Learn more about our Vision & Values here.



The average length of a live interview with successful applicants.

People Are Our Biggest Asset

Learn more about our People here.

A World of Benefits

Joining our team at Lufthansa InTouch means gearing yourself for global success.

We'll Take You Places

Travel the world with highly discounted flight tickets for you, your family and travel partners.

A World of Savings

Lufthansa WorldShop offers discounts on a variety of products to all Lufthansa employees.

Explore for Less

Enjoy a wide range of travel discounts at hotels, cruises and airports.

Rental Deals

Enjoy discounts with various car rental companies, as well as special rates with Car2Go.

Connected Worldwide

Lufthansa Cargo enables you to send packages all over the world at a reduced price.

Our Istanbul Centre Offers You:

  • Employee Assistance Programme

  • Flight Benefits

  • Referral

  • Annual Performance

  • Parking

  • Social Events
    & Team Outings

  • METRO Cash & Carry Membership

  • Sodexho
    Restaurants Card

  • Pension

  • Health & Dental

  • FedEx Priority
    Overnight Discount

  • Hotel

  • Education Assistance Programme

  • Company

  • Meal

  • Beauty & Wellness Discounts

  • Free

  • Free Covered Bicycle Parking & Shower

  • Points to Redeem for Sports, Culture and Wellness

  • A Relocation

  • Disability & Life

  • Public Transport Discounts

  • Gym

  • Shopping

  • Discounts on
    Different Attractions

’I love the spirit of cooperation and idea exchange around the globe within Lufthansa InTouch.’

Yordan Ivanov
IT Team Leader, Istanbul

Explore our Istanbul Office

Our satelite office in Izmir

Connect with Istanbul

Lufthansa Global Tele Sales Istanbul
Cağrı Merkezi ve Müşteri Hizmetleri Tic A.Ş
Merkez Mahallesi, Ayazma Caddesi No:37
Papirus Plaza, Kat 3, Ofis No: 5-12-13-14-15
34406 Kağıthane - Istanbul, Turkey

Call Us


+90 212 354 60 31
(For job vacancies only)

Email Us